Utility Provider

“We thought the system we had in place for keyboard data entry was in need of a re-think but when we spoke with ndata about changes it was clear that outsourcing to them would half our costs. They have been providing us with a first class on-demand service for over fifteen years now”

Charity Donation Management

“Our requirements for audio transcription of credit card payments are spasmodic but are characterised by huge short term demand. Previously we would move telesales staff over to transcribing IVR recorded calls but realised that this was actually more costly than using ndata”

Government Agency

“The improvement in service we make to our clients is directly related to the document management system devised and implemented by ndata. We can now answer client queries in real time rather than searching for documents and then returning calls. The saving in labour is immense and creates a much less stressful working environment”

Traffic Analysis

“By using ndata for capturing our data we no longer need to employ and train temps. The accuracy levels and general reliability of the data has also shown significant improvements”

University

"After having ndata digitise our microfiche there has been a major reduction in the time taken to prepare documents and service standards have improved"